Effective Date: 24-06-2025
Welcome to Griva’s Kitchen. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
When you purchase our products or use our services, we may collect the following information:
- Personal Details: Name, email address, phone number, and delivery address.
- Order Information: Details of your purchases including products ordered, payment information, and order history.
- Account Information: If you create an account, we store your login credentials and preferences to help you manage orders and reorders easily.
- Usage Data: Information on how you interact with our website, such as pages visited, device type, and browser information for improving our services.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders efficiently.
- Manage your account and provide customer support.
- Notify you about your order status and important updates.
- Improve our website, products, and services based on your usage.
- Send promotional offers only if you opt in for marketing communications.
3. Data Sharing and Security
- We do not sell or rent your personal information to third parties.
- Your data may be shared with trusted third-party service providers for payment processing, delivery, and website maintenance.
- We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.
4. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser.
5. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your data, subject to legal and operational requirements.
- Opt out of marketing communications at any time.
To exercise these rights, please contact us at the details below.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:
Griva’s Kitchen
Unit 4 / 9 Lyn Parade, Prestons NSW 2170
Phone: 0498 124 265 / 0404 002 195
Email: admin@grivakitchen.com.au
